Shipping Policy

Shipping costs are calculated at checkout based on your delivery address and the items in your order. We partner with Printify to offer the best available rate for your location.

Every CapAndHatCo hat is individually prepared for each order. Please allow 2–5 business days for processing before dispatch.

During busy periods, processing times may be slightly longer, but we always aim to dispatch orders as quickly as possible.

Once your order has been dispatched, estimated delivery times are:

• United States & United Kingdom: 3–7 business days
• Europe: 5–10 business days
• Rest of the World: 7–14 business days

Please note that these delivery times are estimates only and may vary due to customs processing, local postal services, weather conditions, or other circumstances outside our control.

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information so you can follow your delivery.

For international orders, customs duties, import taxes, and other local charges may apply depending on your country's regulations. Any such fees are the responsibility of the customer and are not included in the purchase price or shipping costs.

Please ensure your shipping address is correct before placing your order.

If an order is returned due to an incorrect or incomplete address, we can resend it once it has been returned to us. Additional shipping charges may apply.

If your order has not arrived within the estimated delivery timeframe, please contact us. We'll work with the shipping carrier to investigate the delay and do everything we can to help resolve the issue as quickly as possible.